Website Maintenance & Support
WordPress is a great platform. It's got endless functionality, which means you can turn your website into whatever you envision. But with that flexibility, you get a program that requires a lot of upkeep. When you don't keep up with it, it runs the risk of being open to viruses and hackers. And when something goes wrong with your site, it's on you to fix it. With a website care package, when something goes wrong with your site, you'll have access to a web designer who can help you get back up and running quickly. And when you have a monthly care plan, you can keep your WordPress website up to date, secure, backed up, and running smoothly. See what's included.
"Jocelyn was an absolute pleasure to work with. She took the time to understand my concerns and was very efficient in getting them addressed. She took a huge burden off of my shoulders."
Erika Kendrik, LPC
Something wrong with your site? With a monthly plan you will always be first on my list to get support. You'll get a response from me or my team within two hours, and for most issues, a resolution within 48 hours. We'll work as fast as possible to handle any website emergencies.
You won't be bound to hourly fees for basic website needs. If you need tech support you'll get it. Any advanced coding or design will be billed separately.
Something going wrong with your site? I can help fix pages or plugins that are not working correctly, websites that have gone down, course and membership issues, etc.
Whether you need pages updated, to add your newly written blog post to the site, to add new products, or add in your new course or membership content, I've got you covered.
I'll keep track of your website, watch out for hackers, and keep backups ready just in case something goes wrong.
Plugin & Theme Updates
I'll keep track of that all too often neglected task of keeping your plugins and themes updated, so your site stays secure.
You'll get a weekly report write-up on what has been taken care of on your site, so you won't be in the dark on what's happening.
Tech Support Options
Basic Tech Support
- As-Needed Tech Support (limited availability)
Priority Website Care
- Priority Care (response within 2hrs)
- Unlimited Care
- Tech Support (bug fixes, site down, plugin issues, etc)
- Content Updates (pages, blog, products, courses)
- Secruity Monitoring
- Weekly theme/plugin updates
- Weekly reports
This service is application only, and I only take on a select number of web clients. I'll give preference if you are a therapist that helps level up other therapists, that provides education to the public, or that specializes in a unique treatment area. If you think you might like to be my next client, apply below.
Yes, I want my website taken care of!